Bussing dirty dishes is quite the demanding task, requiring physical strength and stamina to get through a whole shift. Many workers we interviewed noted the amount of energy required to get through the day bussing tables and how dirty the task is with liquids sloshing about in the tubs while being transported to the dishwashing area in the back. It's arduous and strenuous, certainly a task nobody can say they particularly enjoy doing. The premise behind the development of the HolaBot was to make life easier for those in this line of work.
For starters, HolaBot is quite spacious, with four large trays that have a capacity of 15kgs or 34 pounds each. That means when filled to the brim, the HolaBot is capable of holding 132 pounds of dirty cups, dishes, bowls, utensils, whatever else you want it to transport. For the average person, just carrying that much weight would require at least 3 to 4 trips back and forth from the table. Even if a utility cart was being utilized, that's a lot of weight to push around in a cart while still having to be careful to prevent any spillage while transporting the bussing tubs. Mindful of that, HolaBot is fully enclosed on the front and sides, so only the rear opening is exposed for quick loading and unloading of the bussing tubs.
The process of dispatching HolaBot was well thought out as well, with the included Smart Watch that can call the robot over to the table that needs to be cleared out. Bussers can simply head over to the table with empty bussing tubs, call the robot over with the Smart Watch and fill the bussing tubs while the robot makes it way over to the table. Once the robot arrives, calling out "Hola Hola" will have the robot turn around for easy loading of the bussing trays. Simply gesture your hand across the top of the robot and the robot will make its way to the dishwashing station without requiring any contact, keeping the robot touch screen clear of smudging from dirty hands.